Revolutionising Guest Support with Seamless Integration

At Resly, we’re always looking for ways to improve the property manager’s experience and make their day-to-day operations smoother and more efficient. As the needs of the property management industry evolve, we stay one step ahead by offering innovative integrations that allow for streamlined, smarter and simpler workflows.

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That’s why we’re excited to introduce HostAI - a cutting-edge AI-driven integration that will revolutionise unifying your communication channels, automate your messaging, and build a knowledge base that grows with you.

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Guest support in property management is no easy feat! Between managing multiple communication channels, responding to guest enquiries, and ensuring your team is aligned, it can feel like you’re spinning a million plates at any given time - hoping none will come crashing down!

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Many property managers end up using a variety of different platforms, each for a specific function - one for ticketing, another for customer success, and yet another for channel management. This disjointed approach is inefficient and can lead to missed messages and a lack of consistency across teams.

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And that’s where HostAI comes in! HostAI is an all-in-one AI support integration designed specifically with the complexities of property management in mind. Outside of connecting Resly to HostAI, you can pull in your company email, your WhatsApp business number, and a business phone number for calls and SMS, thereby unifying all the channels you communicate through. No more tab-switching, no more missed messages, and no more uncertainty across your team.

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Key Features of HostAI

• Automate your guest messaging
• Teach your AI to sound more like you
• Create tasks for your team based on guests messages and reviews
• Search your company knowledge base
• Detect upsells based on calendar availability
• Track relationships in our CRM
• Real-time performance insights

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Additionally, HostAI keeps your team aligned and workflow between employees running smoothly, with everyone managed from one inbox. You can drop notes in conversations, get notified when you’re mentioned in a note, assign conversations to different members of your team, and use dashboards to help ensure prompt response from your team.

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Ready to transform the way you manage guest support? Discover how Resly and HostAI can help you simplify your workflows and make your life easier!

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