At Resly, we're all about making life easier for property managers. We know that time is your most valuable asset, and guest communication - especially across multiple booking platforms - can be one of the most time-consuming aspects of running a successful accommodation business. That’s why we’re excited to announce our integration with HostBuddy AI, an advanced AI-powered messaging solution designed to automate guest communications seamlessly within Resly.
What is HostBuddy AI?
HostBuddy AI is a cutting-edge messaging automation tool built by a team of superhosts, for hosts. Its creators understand the challenges of managing guest interactions while juggling multiple properties, bookings, and operational demands. That’s why they developed an AI-powered system that works within PMS to ensure guest messages are handled efficiently, accurately, and without the constant need for manual oversight.
With this integration, Resly users can now automate nearly all guest messages—no matter where the booking came from (Airbnb, VRBO, direct booking, etc.). If a message is received by Resly, HostBuddy will handle it according to your set schedule—ensuring prompt, professional communication without constant manual effort.
With HostBuddy AI, property managers can:
✅ Automate nearly all guest messages—no matter where the booking came from (Airbnb, VRBO, direct bookings, etc.).
✅ Customize messaging with Standard Operating Procedures (SOPs), welcome documents, and any other relevant information.
✅ Schedule responses for any hour of the day to maintain timely and professional communication.
✅ Receive notifications when guest inquiries need attention, so nothing important slips through the cracks.
How the Integration Works
HostBuddy AI connects directly with Resly, accessing key property and guest data to deliver smart, context-aware responses. Whether it’s check-in instructions, WiFi details, or troubleshooting a common issue, HostBuddy can handle it—allowing you to spend less time answering routine questions and more time focusing on business growth.
Once set up, HostBuddy will respond to guest messages based on your preferences. If a message needs human input, the system alerts you so you can step in when necessary. This means fewer late-night interruptions, faster responses, and happier, better-informed guests—all with less effort from you.
Why This Matters for Resly Users
The Resly + HostBuddy AI integration is a game-changer for property managers. Here’s why:
🔹 More Time, Less Admin – No more manually responding to repetitive guest questions. HostBuddy takes care of them, freeing you up for more important tasks.
🔹 Consistent, Professional Communication – Every guest receives timely, accurate responses, no matter what time of day (or night) they reach out.
🔹 Multi-Platform Support – Whether guests book via Airbnb, VRBO, or direct channels, HostBuddy ensures every message received through Resly gets a response.
🔹 Improved Efficiency – The ability to automate and schedule responses means smoother operations and fewer distractions.
Ready to Simplify Your Guest Messaging?
If you’re a Resly user looking to streamline communication, improve efficiency, and take the hassle out of guest messaging, now is the perfect time to integrate HostBuddy AI.
For more details on how to get started, contact our team today.
- HostBuddy is an AI messaging solution for hosts, which automates guest messages in the PMS.
- HostBuddy is built by a team of superhosts with a passion for providing exceptional experiences to guests.
- HostBuddy works by accessing data from the PMS (Resly) to understand every detail about the host's properties and guests. Users can then add SOP's welcome documents, or any other supporting document and customize HostBuddy to be most effective.
- Users can schedule HostBuddy to respond to guests during any hour of the day, and HostBuddy will notify the host if there is something that needs attention.
- This integration means that hosts can now automate nearly all guest messages regardless of the PMS the guest booked on (Airbnb, VRBO, direct booking, etc). If the message is being received by Resly, HostBuddy will respond to it when scheduled.
